Desktop environment management
For a US government agency, Managed a 10000 user desktop environment using Microsoft servers, desktops, and operating systems.

Application Infrastructure Support & Management
For a US based Life Sciences organization, Installation, Administration and Support of a 250+ Oracle Applications environment.

Helpdesk & Desktop Support
For a US based financial services organization, Providing helpdesk and technical support to a 1200 user IBM environment.

Helpdesk Operations Setup Mentoring
For US based federal agency, Leadership, planning, and operations support for helpdesk operations, designs and application developments, networking and telecommunications.

Disaster Recovery Architecture Design
For a national retail food chain, Provide Disaster Recovery expertise to design the architecture and help implement.